medicare
How to Use Your OTC/Flex Card
Step-by-step help for using the over-the-counter and flex card benefits on Medicare Advantage plans.
Video coming soon
We're recording this one. In the meantime, the written summary below covers the same information.
Written summary
Many Medicare Advantage plans include an over-the-counter, or OTC, allowance you can spend on items like vitamins, pain relievers, and first-aid supplies.
A flex card may cover things like groceries, utilities, or dental, depending on the plan.
Always check your plan's catalog or app before shopping — covered items vary widely.
If your card is declined, call the member services number on the back of the card before paying out of pocket.
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