Video Library
Medicare Video Library
Every video is under 5 minutes, in plain English, with a written summary you can read instead.
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Avoiding Medicare Scam Calls and Texts
Common scam scripts and the exact phrases that should make you hang up.
medicare
Understanding Medicare Parts A, B, C, and D
A plain-English walkthrough of the four parts of Medicare and what each one covers.
medicare
How to Use Your OTC/Flex Card
Step-by-step help for using the over-the-counter and flex card benefits on Medicare Advantage plans.
medicare
Finding Member Services Phone Numbers
The fastest way to reach a real person at your plan when you have a question.
technology
Using Your Carrier's App
How to download and sign in to the app from UnitedHealthcare, Humana, Aetna, and other carriers.
technology
How to Scan a QR Code Safely
Use your phone's camera to scan QR codes — and how to tell when a code is safe.
technology
Using ChatGPT for General Medicare Questions
How seniors can use ChatGPT as a free research helper — and what NOT to ask it.
technology
Booking an Appointment Online
How to book a Medicare review online in under two minutes.
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